You can go to your trips to cancel or make changes to your reservation.

To make changes to your reservation, go to your trip details.

As long as your pending trip request hasn’t been accepted, you can cancel the reservation through the message thread with your Host.

Find details about requirements and how to take the next steps.

To find what your current options, go to cancel your reservation and choose the option that your travel plans have changed because of COVID-…

While you can't restore a canceled reservation, you can contact the Host and book a new reservation.

You can get a full refund for any adventure if you cancel at least 30 days before the adventure is scheduled to start, or within 24 hours of…

If your reservation is canceled by your Host, you'll get a full refund. If the cancellation happens within 30 days of your check-in, we’ll h…

If your Host can’t accommodate your stay, don’t cancel for them—request that they cancel so you don’t miss out getting your best refund.

If a Host needs to cancel an experience, you'll be notified immediately and you'll be refunded in full.

The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.

The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.

Learn about the policy for extenuating circumstances during COVID-19 pandemic.

If something changes during the Tokyo Olympic or Paralympic games, here’s some helpful information to know about how it may affect your rese…

Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il…

Find details of the coverage for COVID-19 under our extenuating circumstances policy.