help_center_platform.shared.product_name one two three four five – help_center_platform.accessible_title.home_page one two three four five
help_center_platform.search.search_suggestions_accessible_instructions one two three four five six seven eight
help_center_platform.log_in_or_sign_up one two three four
How-to
•
Host

Change or withdraw a special offer

Sending special offers is a great way to encourage bookings or make someone’s day. But sometimes, you might need to change or cancel your offer. As long as the guest hasn’t accepted yet, go for it. If they have, you’ll have to change the trip request reservation.

Changing a special offer

To make changes to a special offer, you will need to withdraw it and send a new one. The guest will be notified that the special offer has been withdrawn, and again when your new offer has been made.

Send a new special offer on desktop

  1. Click Messages and open the message from your guest
  2. Click Review special offer and then click Withdraw special offer
  3. Click Yes, withdraw to confirm
  4. To send a new special offer, click Special offer
  5. Make changes to dates or guest counts as necessary
  6. Under the Subtotal, enter the price you’d like to offer for the entire stay
  7. Click Send special offer

Keep in mind:

  • The price should include all nights of the reservation
  • Be sure to include any additional fees, such as the cleaning fee
  • Don’t include taxes, the service fee, or the security deposit, if you’re using our offline fees feature (Taxes and service fees will be added automatically, and security deposits will be handled separately)
  • For special offers over 28 days in length, you can choose to offer a subtotal (the entire amount) or a monthly price
  • Airbnb can block your calendar if you haven’t provided all the information required for your account, so make sure everything's up to date

We'll then notify the guest with the offer details showing the taxes and service fee as separate line items.

Withdrawing a special offer

Withdraw a special offer on desktop

  1. Click Messages and open the message from your guest
  2. Click Review special offer and click Withdraw special offer
  3. Click Yes, withdraw to confirm
help_center_platform.article.feedback_options.primary_prompt_v2 one two three four five six seven

help_center.article.related_articles one two three four

  • How do I add or remove a group discount to my Airbnb Experience?

    You can add or remove a group discount from your pricing settings page, starting at 2 guests.
  • help_center_platform.home.stays_host one two three four

    Host Discount Policy

    These terms and conditions apply to Hosts who offer discounts on the price of their Listing(s) (“Host Discount Policy”).
  • help_center_platform.home.stays_host one two three four

    Sending special offers

    If a potential guest sends you a message before they book a reservation, you can send them a custom price, or special offer, within the mess…
help_center_platform.login_prompt.article one two three four five
help_center_platform.log_in_or_sign_up one two three four