How-to
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Guest
If you can’t find the place you booked on the site
If you can’t find the place you booked on the site
Hosts can choose to hide their listing at any time from search results, usually to prevent new bookings.
Before your reservation is confirmed
Hosts are encouraged to confirm reservations quickly. But if you’ve sent a trip request and the listing is now hidden, you can contact the Host to find out if there’s a problem.
After confirmation
If you have a confirmed trip, it's still active, even if your Host has hidden the listing.
To find your itinerary, go to Trips and choose your trip under Upcoming. Then click or tap Show more trip plans.
You and your Host can also still message through Airbnb to confirm details about check-in, checkout, and any additional information.
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Which internet browsers work best on Airbnb?
Our site works best on the current version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Opera. - help_center_platform.home.guest one two three four
Finding the booking confirmation for an Experience
You can find the booking confirmation in your Trips, plus we'll send you an email confirmation after you book your Experience. - help_center_platform.home.guest one two three four
Find your reservation info
You can find your reservation details, like your confirmation code, in your Messages or in your Trips.