How-to
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Host
How a Host cancels a booking
How a Host cancels a booking
Airbnb guests look forward to their trips, but we understand there are times when you may need to cancel. When you do, we recommend you also send your guest a message as soon as possible.
To cancel a reservation:
- Click Today > Reservations
- Select the reservation you want to cancel and click Details
- Click Cancel reservation
- Select your answers to the questions that follow, and click Next
- Review and click Cancel reservation
- Tap Profile and then tap Switch to hosting
- Tap All reservations and select the reservation you want to cancel
- Tap Cancel reservation
- Select your answers to the questions that follow, and tap Next
- Review and tap Cancel reservation
- Tap Profile and then tap Switch to hosting
- Tap All reservations and select the reservation you want to cancel
- Tap Cancel reservation
- Select your answers to the questions that follow, and tap Next
- Review and tap Cancel reservation
- Tap Today > Reservations
- Select the reservation you want to cancel and tap Details
- Tap Cancel reservation
- Select your answers to the questions that follow, and tap Next
- Review and tap Cancel reservation
You may not be able to cancel active reservations or those for which check-in is scheduled to occur within 24 hours. In those cases, you’ll need to contact us.
Cancellation penalties
Canceling a guest's reservation can have serious implications for their trip, so we may apply penalties if the cancellation does not meet certain extenuating circumstances.
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Changes, cancellations, and refunds for Hosts
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Canceling a reservation as a Host without adverse consequences
If a Host has to cancel for a valid reason, we’ll work with them and help their guests find another place to stay, without the Host incurrin… - help_center_platform.home.stays_host one two three four
Host Cancellation Policy
Because cancellations can disrupt guests' plans and impact confidence in the Airbnb community, there are penalties applied for Host cancella…