How-to
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Guest
Self check-in
Self check-in
Self check-in means guests can access a place without needing the Host to be there. Any time after their designated check-in time on their arrival date, guests can conveniently gain access via:
- A key lockbox
- A smartlock
- A keypad
- A key or access via the building staff, such as a doorperson or front desk attendant, who must be available 24/7 to do so
Self check-in makes your listing more appealing. Learn the do’s and don’ts.
help_center_platform.article.feedback_options.primary_prompt_v2 one two three four five six seven
help_center.article.related_articles one two three four
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Can only trip planners make changes to the reservations they make for other people?
Yes, only trip planners can change or cancel a reservation for any booking they made. - help_center_platform.home.guest one two three four
Coordinating check-in with your Host
Check-in and checkout can vary by place to place. Message your Host to figure out times and other details and ask any questions. - help_center_platform.home.guest one two three four
Where to find your check-in instructions
You can find your check-in information in the details of your reservation. We’ll also send you a reservation reminder email with this info.