help_center_platform.shared.product_name one two three four five – help_center_platform.accessible_title.home_page one two three four five
help_center_platform.search.search_suggestions_accessible_instructions one two three four five six seven eight
help_center_platform.log_in_or_sign_up one two three four
How-to
•
Guest

Find your host's cancellation policy

Maybe you just need the peace of mind before booking, or perhaps you need to cancel right now. Here’s how to find the cancellation policy for your stay.

Find the cancellation policy before you book

You can find cancellation details on the listing, and during the booking process—before you pay.

  1. Click the listing you want to check
  2. Go to Things to know
  3. Under Cancellation policy, find if there’s a free cancellation period
  4. Click Show more to get more details about what’s refunded if you cancel

Find the cancellation policy for a confirmed reservation

  1. Click Trips and select the reservation you want to check
  2. Under Reservation details, go to Cancellation policy
  3. Click Read more

Check if you can cancel your reservation for free

Cancellation policies can always be found in the Cancellation policy section of a listing and at checkout when you're booking a reservation. If you’ve already booked, you can find the full details of your host’s policy by selecting your reservation in Trips and finding the cancellation policy details under Reservation details.

Cancellation policies are set by the host and vary by listing. If a host has selected a policy with a fully refundable option, you can cancel the reservation for free—just make sure you cancel before the time and date listed.

Keep in mind that some listings may be non-refundable, or only partially refundable, after certain dates and times. In these cases, you won’t be able to cancel your reservation for free, unless the cancellation is covered by Airbnb’s Major Disruptive Events Policy.

No matter what a listing’s cancellation policy may be, cleaning fees are always refundable if the reservation is canceled before check-in.

Cancellation deadlines and refunds

The times and dates we display for cancellation policies are based on the local time zone of the listing. Cancellation deadlines for receiving refunds are measured from the check-in time for the listing in its local time zone, or 3:00 PM if no check-in time is specified.

If you want to know what your refund will be, start canceling your reservation and we’ll show you a detailed breakdown. Depending on the length of your stay, when you cancel, and the cancellation policy that applies to your reservation, you may get a partial refund if you cancel after check-in.

Learn more about what's refunded when you cancel a reservation. Remember that the amount refunded will never be more than the amount you have actually paid at the time you cancel—learn more about how to find your refund amount before or after canceling your reservation.

Major Disruptive Events

In the rare circumstances that a large-scale event at your destination prevents completion of your reservation, you may be eligible for a refund under Airbnb's Major Disruptive Events Policy. 

Issues while you're on a trip

If you encounter issues when you arrive at your listing that the host cannot resolve quickly, you may be protected under our Rebooking and Refund Policy.

24-hour free cancellation period for reservations in California

When you're booking a stay in California at least 72 hours before check-in, you'll have 24 hours to cancel for a full refund. We're doing this to comply with California law and to improve the booking experience.

Note: You may have more than 24 hours to cancel for a full refund, depending on your host’s cancellation policy.

Cancellation policies for hosts

If you're a host or want to learn more about what cancellation policies are available, please refer to cancellation policies for your listing.

help_center_platform.article.feedback_options.primary_prompt_v2 one two three four five six seven

help_center.article.related_articles one two three four

help_center_platform.login_prompt.article one two three four five
help_center_platform.log_in_or_sign_up one two three four