help_center_platform.shared.product_name one two three four five – help_center_platform.accessible_title.home_page one two three four five
help_center_platform.search.search_suggestions_accessible_instructions one two three four five six seven eight
help_center_platform.log_in_or_sign_up one two three four
How-to

Why might guests run into booking errors for a software-connected listing?

When a reservation is being made, Airbnb’s reservation system automatically syncs with your software provider to make sure the listing’s availability is up-to-date. If the guest encounters an error message saying the calendar needs updating or the dates are no longer available, this means the software provider’s availability information has changed and those dates are now blocked.

If your software shows those dates as available but the guest still gets this error, contact your software provider’s technical support team. Tell them about the error, and provide the listing information and dates so they can investigate. If necessary, they will contact Airbnb's technical support team for further investigation.

help_center_platform.article.feedback_options.primary_prompt_v2 one two three four five six seven

help_center.article.related_articles one two three four

help_center_platform.login_prompt.article one two three four five
help_center_platform.log_in_or_sign_up one two three four