help_center_platform.search.search_suggestions_accessible_instructions one two three four five six seven eight
How-to

Why am I being asked to update my account info?

In some cases, we’ll ask you to confirm existing account details, or to add new account information. This is required to keep your listings active and get new bookings.

We do this to make sure that you’re really you, which helps to keep the Airbnb community secure for everyone.

You can update your info by logging in to Airbnb and following the prompts to keep your listings active. (If you don’t see these prompts, you don’t need to update your account info.)

If you don’t update your info, your listings may be deactivated until you have a chance to do that.

For individuals

If you’re an individual who hosts on Airbnb (meaning you’re not a business or part of a company), we may ask you to confirm the following info:

  • Your legal name: This is what appears on a government ID or official document. It could be different than your Airbnb profile name. What you enter as your legal name won’t change your profile name.
  • Your date of birth: You may have entered this elsewhere but we need to confirm it.

You may also be asked to provide additional forms of ID. These help us connect the dots and make sure that you’re really you. These forms of ID could include:

  • A government ID
  • The last 4 digits of your Social Security number
  • Connecting a social account
  • Your personal phone number

For businesses

If you host on Airbnb as a business or as a part of a company, you’ll be asked for other information related to the business.

help_center_platform.article.feedback_options.primary_prompt_v2 one two three four five six seven

help_center.article.related_articles one two three four

  • help_center_platform.home.stays_host one two three four

    Responsible hosting in France

    We offer help for Airbnb Hosts to familiarize themselves with hosting responsibilities, and to provide a general overview of different laws,…
  • help_center_platform.home.stays_host one two three four

    How do I add check-in and checkout instructions to my listing?

    Guests won’t receive check-in instructions until 48 hours before their reservation starts, but checkout instructions are available to guests…
  • help_center_platform.home.stays_host one two three four

    Activating a listing

    To make your listing public in search results and on your profile page, change the Listing status to Listed and click or tap Save.
help_center_platform.login_prompt.article one two three four five
help_center_platform.log_in_or_sign_up one two three four