help_center_platform.shared.product_name one two three four five – help_center_platform.accessible_title.home_page one two three four five
help_center_platform.search.search_suggestions_accessible_instructions one two three four five six seven eight
help_center_platform.log_in_or_sign_up one two three four
How-to

If you’re injured on an Airbnb Experience

Your safety is a top priority. If you’re injured or require medical attention during an Experience, get yourself to a safe place and contact local emergency services immediately. 

Once you’re safe and your immediate concerns have been addressed, report the incident to us. The fastest way is to use your Airbnb app, tap your Profile and select Get help, then tap Contact us under your trip.

Find more safety tips and guidelines for stays and Experiences.

help_center_platform.article.feedback_options.primary_prompt_v2 one two three four five six seven

help_center.article.related_articles one two three four

  • help_center_platform.home.guest one two three four

    For Hosts—injuries during an Airbnb Experience

    You should get everyone to a safe place and contact local emergency services immediately. After that, report the incident to us.
  • help_center_platform.home.guest one two three four

    Host liability insurance

    Host liability insurance is a key component of AirCover for Hosts, which is top-to-bottom protection for Airbnb Hosts.
  • help_center_platform.home.stays_host one two three four

    Host damage protection

    Host damage protection, a part of AirCover for Hosts, provides Hosts with $3 million in coverage in the rare event your place or belongings …
help_center_platform.login_prompt.article one two three four five
help_center_platform.log_in_or_sign_up one two three four