help_center_platform.search.search_suggestions_accessible_instructions one two three four five six seven eight
How-to

Get help or contact Airbnb Support

Whether you’re a Host or guest, find help before, during, or after a stay.

Contact your Host or guest

Sending a message is usually the quickest and easiest way to resolve an issue with your listing or reservation. Or you could try calling them.

Explore the Help Center

Visit the Help Center to find answers to common questions, including information about:

Visit the Resolution Center

If you need to securely send or request money for something that wasn’t included in a listing, visit the Resolution Center. We can also get involved if you need help working out the details with your Host or guest.

Contact Airbnb Customer Service

Need a little more help or have a complaint? Contact us by email, chat, or phone at 1-844-234-2500.

help_center_platform.article.feedback_options.primary_prompt_v2 one two three four five six seven

help_center.article.related_articles one two three four

  • help_center_platform.home.guest one two three four

    Contacting Airbnb.org support

    A dedicated support team is available to all Hosts, guests, and nonprofit partners for issues and questions related to Airbnb.org reservatio…
  • help_center_platform.home.guest one two three four

    AirCover for guests

    Every booking comes with AirCover for guests. If there’s a serious issue with your Airbnb that your Host can't resolve, we’ll help you find …
  • Changes, cancellations, and refunds for Hosts

    Sometimes things come up and either you or your guest has a change of plans. To keep things running smoothly, here’s some helpful info.
help_center_platform.login_prompt.article one two three four five
help_center_platform.log_in_or_sign_up one two three four