How-to
•
Host
Change your cancellation policy
Change your cancellation policy
Want to offer guests more flexibility? Or maybe you’d like a little more protection against cancellations? Either way, it’s easy to change your cancellation policy once you decide on one that works for you.
Change your cancellation policy
- Click Listings and select the listing you want to edit
- Under Listing editor, click Your space
- Click Cancellation policy
- Next to your policy, click Edit
- Make your selection and then click Save
- Tap Profile
and then tap Switch to hosting 
- Tap Listings
and select the listing you want to edit - Under Listing editor, tap Your space
- Tap Cancellation policy
- Next to your policy, tap Edit
- Make your selection and then tap Save
- Tap Profile and then tap Switch to hosting
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Cancellation policy
- Next to your policy, tap Edit
- Make your selection and then tap Save
- Tap Listings and select the listing you want to edit
- Under Listing editor, tap Your space
- Tap Cancellation policy
- Next to your policy, tap Edit
- Make your selection and then tap Save
What happens to the cancellation policy for existing reservations when you make a change
Any changes you make to your cancellation policy will only apply to future reservations and won’t affect any pending or confirmed reservations. The cancellation policy that was set when you received a reservation will still apply to that reservation.
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Cancellation policies for your listing
The right cancellation policy depends on you and your listing. You can choose a flexible, moderate, firm, or strict cancellation policy. - help_center_platform.home.stays_host one two three four
Offer a non-refundable option
Hosts can choose to offer a non-refundable option—guests get a discount off the base price and Hosts keep their entire payout if a guest can… - help_center_platform.home.stays_host one two three four
Find your Host's cancellation policy
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.